Terms of Service
Beond Studio FZ LLC
In5 Media, Ground Floor, Dubai Media City,
Dubai, UAE
License No. 107522
Operating under the commercial name: Pitch Deck Studios
The following terms of service outline the working agreement between Pitch Deck Studios (“us”, “we”, or “Pitch Deck Studios”) and the client (“you” or “the Client”). These terms are legally binding for both parties.
1. Services Offered
Pitch Deck Studios provides professional presentation services on a project-based model only. We do not offer subscription services. We offer three distinct service types:
Design-Only Projects: Professional visual redesign of existing presentations where you provide all finalized content, and we focus exclusively on layout, visual design, and formatting.
Copywriting + Design Projects: Comprehensive presentation development including content research, strategic messaging, copywriting, and complete visual design.
Research/Financial Planning + Copywriting + Design Projects: Our most comprehensive service offering that includes in-depth market research, competitive analysis, financial modeling and planning support, strategic messaging development, complete copywriting, and professional visual design. This full-service option is ideal for clients who need complete presentation development from strategic foundation through final design.
The exact scope of services, deliverables, timelines, and pricing for your project are defined in the package selected at checkout and confirmed in your order confirmation email.
2. Global Operations & Turnaround Times
Global Operations: Our team operates globally across multiple time zones to serve clients worldwide. All delivery timelines are calculated in business days (Monday through Friday) and will be clearly communicated for your specific project.
Project Commencement: Work begins only after:
- Required payment has been received (full payment for Design-Only; deposit for comprehensive projects)
- All required materials have been submitted (existing slides, brand assets, content, guidelines, business information, etc.)
If additional materials are requested after project initiation, the delivery timeline will restart once all necessary files are received.
Test Slides Timeline: All design projects include an initial Style Sample (Test Slides) phase where we create 2-3 sample slides to establish design direction. The time for test slide review and approval is separate from the main project timeline.
Delivery Definition: Stated turnaround times apply to the full first draft delivery after test slides are approved, not the final version. Final delivery depends on revision rounds used, feedback timing, and any approved scope changes.
Rush Orders: Rush delivery may be available for an additional fee, subject to team availability. Rush options and associated costs will be communicated and agreed upon before work begins.
3. Payment Terms
Design-Only Projects
- 100% payment upfront is required to confirm your order and begin work
- Your project slot is secured only upon receipt of full payment
- Work on test slides commences immediately after payment and materials are received
Copywriting + Design Projects
- $300 USD deposit (non-refundable once copywriting work begins) required upfront to begin Phase 1 (Research & Copywriting)
- Remaining balance due in full upon your written approval of the copywriting and before Phase 2 (Design) begins
- Test slides and design work will not commence until the remaining balance is paid
- Final files will not be delivered until all payments are received
Research/Financial Planning + Copywriting + Design Projects
- $300 USD deposit (non-refundable once research work begins) required upfront to begin Phase 1 (Research & Financial Planning)
- Remaining balance due in full upon your written approval of the research findings, financial planning deliverables, and copywriting before Phase 3 (Design) begins
- Test slides and design work will not commence until the remaining balance is paid
- Final files will not be delivered until all payments are received
Additional Services
All invoices for extra calls, additional revisions, content changes, or rush services must be paid before the related work begins or before final delivery.
Payment Processing: All payments are processed securely through Stripe or approved payment processors. All prices are in USD unless stated otherwise and may be subject to applicable taxes.
4. Communication Guidelines
Included Communications:
- One (1) Discovery Call: Initial consultation to understand your goals, audience, brand requirements, and project specifications
- One (1) Project Call: Mid-project or review call for alignment, clarification, or design walkthrough
- Email Support: Primary communication channel for project updates, file sharing, and feedback
Additional Calls: Any calls beyond the two included sessions are available at $$100 USD per call, subject to team availability and advance scheduling.
Point of Contact: You must designate one primary point of contact during the purchase process. All communications will be managed directly with this contact through the provided email address. To change your point of contact, notify us in writing with the new contact’s name and email address.
5. Timeline Extensions & Client Responsiveness
To ensure efficient project flow and meet delivery commitments, we rely on timely feedback and communication from clients.
Standard Feedback Expectations: We expect feedback, approvals, and requested information within 5 business days of receiving drafts or deliverables from our team.
Extended Feedback Periods: If you require more than 5 business days to provide feedback:
- The project timeline will be paused and adjusted accordingly
- Original delivery dates will be extended by the additional time required
- We will communicate revised delivery dates once feedback is received
Project Dormancy: If no feedback or response is received within 14 calendar days of draft delivery:
- The project will be placed on hold and may be removed from our active production schedule
- We may reallocate team resources to other active projects
- A reactivation fee of $$150 USD may apply to resume work
- Resuming work will depend on current team availability and may require timeline renegotiation
Extended Dormancy: If a project remains inactive for more than 30 days due to lack of client response:
- Pitch Deck Studios reserves the right to consider the project complete
- No refunds will be issued for work not completed due to client abandonment
- All payments made remain non-refundable
Best Practice: Consolidate internal feedback before submitting to us, and designate decision-makers who can provide timely approvals to keep your project on schedule.
6. Design-Only Projects: Scope & Revisions
This section applies when you purchase Design-Only services where you provide finalized content and we focus on visual transformation.
Content Requirements
You must provide all finalized text content, data, messaging, and slide structure before the project begins. Our team designs based on your provided content without making editorial changes to text.
Style Sample (Test Slides) Process
Every Design-Only project begins with Style Sample creation (typically 2-3 slides) to establish the visual direction, design aesthetic, and overall approach before applying it to your entire presentation.
Test Slide Review: You will receive these sample slides for review and must provide written feedback or approval within 5 business days. This is your opportunity to request design direction changes before full production begins.
Included Design Revisions
Each Design-Only project includes two (2) rounds of design revisions within 14 days of full first draft delivery. Design revisions include:
- Layout and formatting adjustments
- Color scheme and typography refinements
- Repositioning of graphics, images, or visual elements
- Chart and diagram visual improvements
- Visual hierarchy and flow enhancements
Content Changes = Additional Billing
Once design work has commenced (after test slide approval), any changes to the actual content are considered outside the project scope and will incur additional fees. Content changes include:
- Adding, removing, or modifying text on existing slides
- Changing data points, figures, or information in charts and graphs
- Adding or removing entire slides from the agreed structure
- Restructuring the presentation flow or narrative
- Changing key messages, headlines, or talking points
Billing Structure: Content changes will be billed as new slide designs at our standard per-slide rate, which will be quoted before proceeding with the work. Payment for content changes must be received before work begins.
7. Copywriting + Design Projects: Phases & Revisions
This section applies to comprehensive projects that include both content development and visual design.
Two-Phase Structure
Phase 1: Content Development
- Content research and strategic analysis
- Messaging strategy and narrative development
- Complete copywriting for all slides
- Slide structure and flow creation
- Unlimited revisions to copywriting and content during this phase
Phase 2: Design Execution
- Style Sample (Test Slides) creation to establish visual direction
- Professional visual design and layout based on approved copy
- Custom graphics and visual elements
- Brand integration and formatting
- Two (2) rounds of design revisions for visual elements only
Content Approval Process
You must provide explicit written approval (email confirmation) that all content, messaging, and copy are finalized before we proceed to Phase 2. This approval:
- Locks the content for design work
- Triggers the remaining balance payment requirement
- Initiates the design phase timeline with Style Sample creation
Unlimited Copywriting Revisions (Phase 1 Only)
During the Content Development phase, you have unlimited revisions to:
- Headlines, body text, and messaging
- Slide order and structure
- Narrative flow and positioning
- Key messages and talking points
Unlimited changes apply provided they remain within the original project objective, target audience, and agreed scope.
Content Changes After Design Phase Begins
Once you approve the content and we move into Phase 2 (Design), any subsequent changes to the written content will be billed as additional work, including:
- Text modifications or rewrites
- Adding or removing slides after approval
- Restructuring the narrative or flow
- Changing key messages or data points
Billing Structure: Post-approval content changes will be quoted based on scope and complexity. Payment must be received before work on changes begins.
8. Research/Financial Planning + Copywriting + Design Projects: Phases & Revisions
This section applies to our most comprehensive service offering that includes research, financial analysis, content development, and visual design.
Three-Phase Structure
Phase 1: Research & Financial Planning
- Market research and competitive analysis
- Industry trend analysis and insights
- Financial modeling and projections support (based on your data and assumptions)
- Business strategy development and positioning
- Data gathering and validation
- Strategic framework development
- Unlimited revisions to research findings, financial models, and strategic direction during this phase
Phase 2: Copywriting
- Strategic messaging based on research insights
- Complete narrative development
- Copywriting for all slides incorporating research findings
- Integration of financial data and projections
- Unlimited revisions to copywriting and content during this phase
Phase 3: Design Execution
- Style Sample (Test Slides) creation to establish visual direction
- Professional visual design and layout
- Custom graphics, charts, and data visualizations
- Financial data presentation and infographics
- Brand integration and formatting
- Two (2) rounds of design revisions for visual elements only
Phase Approval Process
After Phase 1: You must provide explicit written approval that all research, financial planning, strategic framework, and data analysis are complete and accurate before we proceed to Phase 2.
After Phase 2: You must provide explicit written approval that all content, messaging, and copy are finalized before we proceed to Phase 3. This approval:
- Locks the content for design work
- Triggers the remaining balance payment requirement
- Initiates the design phase timeline with Style Sample creation
Unlimited Research & Copywriting Revisions (Phases 1 & 2 Only)
During Phases 1 and 2, you have unlimited revisions to:
- Research findings and strategic insights
- Financial models, projections, and assumptions
- Market analysis and competitive positioning
- Headlines, body text, and messaging
- Slide order, structure, and narrative flow
- Key messages and talking points
Unlimited changes apply provided they remain within the original project objective, target audience, industry scope, and agreed parameters.
Content Changes After Design Phase Begins
Once you approve the research and content and we move into Phase 3 (Design), any subsequent changes to research findings, financial data, or written content will be billed as additional work, including:
- Revisions to financial models or projections
- Changes to research findings or data points
- Text modifications or rewrites
- Adding or removing slides after approval
- Restructuring the narrative or flow
Billing Structure: Post-approval changes will be quoted based on scope and complexity. Payment must be received before work on changes begins.
9. Cancellations, Refunds & Style Sample Guarantee
We are committed to ensuring you are satisfied with the design direction before we complete your full presentation. Our Style Sample Guarantee provides a specific refund opportunity tied to the test slides phase.
Cancellation Before Work Begins
You may cancel after purchase confirmation but before submitting required project assets. Refunds may be issued minus administrative and processing fees (typically $$50-100 USD).
The Style Sample Guarantee Process
For All Design Projects:
- We create and deliver Style Sample (Test Slides) – typically 2-3 slides showcasing the proposed design direction
- You review these samples to assess whether the visual approach meets your expectations
- You must provide written feedback or approval within 5 business days
Refund Eligibility – The Only Refund Window
If You REJECT the Style Samples:
- Design-Only Projects: If the design direction does not meet your needs and we cannot reach alignment on the visual approach, you may request a full refund minus administrative fees ($$50-100 USD)
- Copywriting + Design Projects: You may request a refund of the design balance only. The $$300 USD copywriting deposit remains non-refundable as Phase 1 work has been completed and delivered
- Research/Financial Planning + Copywriting + Design Projects: You may request a refund of the design balance only. The $$300 USD deposit remains non-refundable as Phase 1 and Phase 2 work has been completed and delivered
If You APPROVE the Style Samples:
- Once you provide written approval (via email) of the Style Samples, you authorize us to proceed with the full presentation design
- From this point forward, no refunds will be provided under any circumstances
- This approval confirms your acceptance of the design direction and commits you to the project completion
No Refunds After Style Sample Approval
Once Style Samples are approved and our team begins work on the full presentation:
- The project is considered fully active and committed
- No refunds (full or partial) will be issued for any reason, including:
- Creative differences during revision rounds
- Changes in project requirements or scope
- Subjective dissatisfaction with design execution
- Timeline delays or business changes
- Any concerns must be addressed through your included revision rounds
Important Notes
- The Style Sample phase is specifically designed to address design direction concerns before full production
- Administrative fees for approved refunds typically range from $$50-100 USD to cover processing costs
- Refunds will be processed within 10 business days via the original payment method
- This is the final opportunity to receive any refund on design work
10. Additional Services & Fees
Extra Design Revisions: Revisions beyond the included rounds will incur additional fees, quoted based on complexity. Payment required before work begins.
Additional Calls: Beyond the included Discovery and Project calls, additional consultations are available at $$100 USD per call.
Rush Services: Expedited delivery options are subject to availability and additional fees.
Project Reactivation: Projects placed on hold due to lack of client response may incur a $$150 USD reactivation fee.
Timeline for Revisions: All revision requests must be submitted within 14 days of first draft delivery. Requests after this period may incur rush fees or extended timelines.
11. Client Responsibilities
For Design-Only Projects:
- Provide all finalized content, text, data, and slide structure before project start
- Ensure content requires no further editorial changes
- Review and provide feedback on Style Samples within 5 business days
- Understand that content modifications after design begins incur additional charges
- Provide feedback within 5 business days to maintain project timeline
For Copywriting + Design Projects:
- Provide comprehensive background information and strategic direction
- Participate actively in content review and revision process during Phase 1
- Provide feedback within 5 business days during both phases
- Provide explicit written approval when content is finalized for design
- Pay remaining balance promptly upon content approval
- Review and provide feedback on Style Samples in Phase 2
- Understand that content changes after approval incur additional charges
For Research/Financial Planning + Copywriting + Design Projects:
- Provide comprehensive business information, financial data, and strategic context
- Grant access to necessary business documents, financial statements, and market data
- Participate actively in research validation and content review processes
- Provide feedback within 5 business days during all phases
- Provide explicit written approval at the end of Phase 1 and Phase 2
- Pay remaining balance promptly upon Phase 2 approval
- Review and provide feedback on Style Samples in Phase 3
- Understand that changes after phase approvals incur additional charges
For All Projects:
- Ensure all provided materials are accurate, lawful, and you have rights to use them
- Respond to communications promptly to prevent project delays
- Consolidate feedback through designated point of contact
- Review drafts carefully and provide specific, actionable feedback
- Make refund decisions during the Style Sample phase if not satisfied with design direction
12. Intellectual Property
Upon full payment, you own the rights to the final delivered presentation files (PowerPoint, Keynote, PDF, or other agreed formats), including custom layout, design elements, research findings, financial models, and any copywriting created specifically for your project.
Third-party assets (stock images, icons, fonts) remain subject to their respective licensing terms. We ensure proper licensing for commercial use, but you are responsible for ongoing compliance with usage restrictions.
13. Confidentiality
We treat all client information as strictly confidential, including business plans, financial data, marketing strategies, product information, research findings, financial models, and any proprietary information shared during the project.
Our Commitments:
- Non-disclosure of confidential information to third parties without consent
- Team operates under legally binding non-disclosure agreements
- Implementation of reasonable security measures to protect your data
- Periodic deletion of project files after completion, retaining only legally required records
If you require a separate mutual NDA, we can review and execute one before you share sensitive materials.
14. Limitations of Liability
To the maximum extent permitted by law, Pitch Deck Studios will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or business opportunities.
Our maximum aggregate liability for any claim is limited to the total amount you paid for the specific project giving rise to the claim.
You are responsible for verifying factual content, financial figures, research accuracy, and legal or regulatory statements in your presentation. We do not provide legal, financial, or investment advice. While we conduct thorough research and financial analysis, you remain responsible for validating all information and making your own business decisions.
15. Termination of Service
We reserve the right to terminate or suspend service if:
- Payment is not received when due
- You engage in unprofessional, abusive, or unethical behavior toward our team
- You request work that is illegal, fraudulent, or violates ethical guidelines
- You materially breach these Terms of Service
- The project remains inactive for more than 30 days due to lack of client response
You remain responsible for payment of all work completed through the termination date. Any partial refunds are at our sole discretion.
16. Governing Law
All matters relating to these Terms of Service and our services shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict of law provisions.
Any legal proceedings arising from these Terms or our services shall be instituted exclusively in the courts of Dubai, United Arab Emirates. By accepting these Terms, you waive objections to the jurisdiction and venue of the courts of Dubai, UAE.
17. Contact Us
For questions about these Terms of Service or your project, contact us at:
Email: contact@pitchdeckstudios.com
Beond Studio FZ LLC
In5 Media, Ground Floor, Dubai Media City,
Dubai, UAE
License No. 107522
By proceeding with an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.